/* Scoped chat additions; the existing site stylesheet remains unchanged. */
.site-chat-widget .site-chat-panel[hidden],
.site-chat-widget [hidden] {
    display: none !important;
}

.site-chat-widget .site-chat-panel {
    display: flex;
    flex-direction: column;
    width: min(28rem, calc(100vw - 2rem));
    max-height: calc(100dvh - 6rem);
}

.site-chat-widget .site-chat-panel__header,
.site-chat-widget .site-chat-panel__footer {
    flex: 0 0 auto;
}

.site-chat-widget .site-chat-panel__body {
    display: flex;
    flex-direction: column;
    gap: 0.55rem;
    padding: 0.75rem;
    min-height: 0;
    overflow-y: auto;
    overscroll-behavior: contain;
}

.site-chat-widget .site-chat-conversation,
.site-chat-widget .site-chat-compose {
    display: flex;
    flex-direction: column;
    gap: 0.55rem;
    min-height: 0;
}

.site-chat-widget .site-chat-conversation {
    flex: 1 1 auto;
}

.site-chat-widget .site-chat-panel__header {
    align-items: center;
    gap: 0.5rem;
    padding: 0.5rem 0.75rem;
}

.site-chat-widget .site-chat-heading {
    display: flex;
    align-items: center;
    gap: 0.4rem;
    min-width: 0;
}

.site-chat-widget .site-chat-heading strong {
    font-size: 0.93rem;
    line-height: 1.3;
}

.site-chat-widget .site-chat-ai-label {
    display: inline-block;
    margin: 0;
    padding: 0.18rem 0.4rem;
    border: 1px solid #83cdb4;
    border-radius: 999px;
    color: #c6f8e6;
    font-size: 0.7rem;
    font-weight: 800;
    letter-spacing: 0.04em;
}

.site-chat-widget .site-chat-toolbar {
    display: flex;
    align-items: center;
    flex: 0 0 auto;
    gap: 0.25rem;
    color: #bfd3e0;
    font-size: 0.73rem;
    line-height: 1.5;
}

.site-chat-widget .site-chat-toolbar button {
    flex: 0 0 auto;
    min-height: 2.75rem;
    padding: 0.35rem 0.45rem;
    color: #eaf6fe;
    background: #15374c;
    border: 1px solid #6c94a8;
    border-radius: 9px;
    font: inherit;
    font-weight: 700;
    cursor: pointer;
}

.site-chat-widget .site-chat-toolbar .site-chat-panel__close {
    min-width: 2.25rem;
    background: transparent;
    border: 0;
    font-size: 1.5rem;
    line-height: 1;
}

.site-chat-widget .site-chat-messages {
    flex: 1 1 auto;
    min-height: 14rem;
    max-height: min(24rem, 40dvh);
    align-content: start;
    overscroll-behavior: contain;
    scrollbar-width: thin;
}

.site-chat-widget .site-chat-message {
    min-width: 0;
    overflow-wrap: anywhere;
}

.site-chat-widget .site-chat-message p {
    white-space: pre-wrap;
}

.site-chat-widget .site-chat-message__author {
    display: block;
    margin-bottom: 0.35rem;
    color: #dbedfa;
    font-size: 0.7rem;
    font-weight: 800;
}

.site-chat-widget .site-chat-message a {
    color: #b4e5ff;
    text-decoration: underline;
    text-underline-offset: 2px;
}

.site-chat-widget .site-chat-message.is-user {
    background: #1c5d75;
}

.site-chat-widget .site-chat-message.is-staff {
    justify-self: start;
    border: 1px solid #83cdb4;
    background: #153d37;
}

.site-chat-widget .site-chat-message.is-staff .site-chat-message__author {
    color: #bbf5db;
}

.site-chat-widget .site-chat-live-state {
    padding: 0.6rem 0.7rem;
    border: 1px solid #6cafa0;
    background: #12352f;
    border-radius: 10px;
    color: #e1f7ee;
    font-size: 0.77rem;
    line-height: 1.45;
}

.site-chat-widget .site-chat-live-state p {
    margin: 0.3rem 0;
    color: #cbe8df;
    font-size: inherit;
}

.site-chat-widget .site-chat-inline-actions,
.site-chat-widget .site-chat-helpdesk-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.45rem;
}

.site-chat-widget .site-chat-helpdesk-actions {
    flex: 0 0 auto;
    width: 100%;
}

.site-chat-widget .site-chat-helpdesk-actions button,
.site-chat-widget .site-chat-back,
.site-chat-widget .site-chat-inline-actions button {
    min-height: 2.4rem;
    padding: 0.4rem 0.65rem;
    border: 1px solid #6c94a8;
    border-radius: 9px;
    background: #173b50;
    color: #e9f6ff;
    font: inherit;
    font-size: 0.75rem;
    font-weight: 700;
    cursor: pointer;
}

.site-chat-widget .site-chat-helpdesk-actions button.is-suggested {
    background: #146445;
    border-color: #8cddba;
    color: #fff;
}

.site-chat-widget .site-chat-availability {
    margin: 0;
    color: #bacfdf;
    font-size: 0.7rem;
    line-height: 1.4;
}

.site-chat-widget .site-chat-compose h2 {
    margin: 0.2rem 0;
    color: #f3faff;
    font-size: 1.05rem;
    line-height: 1.35;
}

.site-chat-widget .site-chat-compose > p,
.site-chat-widget .site-chat-compose label {
    margin: 0;
    color: #d1e3ef;
    font-size: 0.78rem;
    line-height: 1.5;
}

.site-chat-widget .site-chat-back {
    align-self: flex-start;
    background: transparent;
}

.site-chat-widget .site-chat-compose pre {
    margin: 0;
    padding: 0.7rem;
    min-height: 6rem;
    max-height: min(15rem, 27dvh);
    overflow-y: auto;
    white-space: pre-wrap;
    overflow-wrap: anywhere;
    border: 1px solid #4b7184;
    border-radius: 10px;
    background: #092032;
    color: #e8f1f8;
    font: inherit;
    font-size: 0.8rem;
    line-height: 1.55;
    flex: 1 0 auto;
}

.site-chat-widget .site-chat-escalation-form {
    display: grid;
    gap: 0.65rem;
}

.site-chat-widget .site-chat-escalation-form input[type="email"],
.site-chat-widget .site-chat-compose-question textarea {
    width: 100%;
    min-height: 2.75rem;
    margin-top: 0.25rem;
    padding: 0.55rem 0.65rem;
    border: 1px solid #779aaa;
    border-radius: 9px;
    background: #102d41;
    color: #fff;
    font: inherit;
    font-size: 1rem;
}

.site-chat-widget .site-chat-compose-question textarea {
    min-height: 5rem;
    max-height: 9rem;
    resize: vertical;
}

.site-chat-widget .site-chat-consent {
    display: flex;
    align-items: flex-start;
    gap: 0.6rem;
    padding: 0.45rem 0;
    cursor: pointer;
}

.site-chat-widget .site-chat-consent input {
    flex: 0 0 auto;
    width: 1.15rem;
    height: 1.15rem;
    margin: 0.15rem 0 0;
    accent-color: #72d5ad;
}

.site-chat-widget .site-chat-honeypot {
    position: absolute;
    left: -10000px;
    width: 1px;
    height: 1px;
    overflow: hidden;
}

.site-chat-widget .site-chat-quick-links {
    margin: 0;
    gap: 0.4rem;
}

.site-chat-widget .site-chat-quick-links button {
    min-height: 2.75rem;
    padding: 0.35rem 0.5rem;
    font-size: 0.75rem;
}

.site-chat-widget .site-chat-status,
.site-chat-widget .site-chat-error,
.site-chat-widget .site-chat-privacy {
    margin: 0;
    color: #bfd3e0;
    font-size: 0.76rem;
    line-height: 1.5;
}

.site-chat-widget .site-chat-status:empty {
    display: none;
}

.site-chat-widget .site-chat-error {
    padding: 0.6rem 0.75rem;
    color: #ffe8bd;
    background: #473b26;
    border: 1px solid #b29462;
    border-radius: 10px;
}

.site-chat-widget .site-chat-form textarea {
    min-height: 4rem;
    max-height: 8rem;
    padding: 0.65rem 0.75rem;
    font-size: 1rem;
}

.site-chat-widget .site-chat-form {
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: stretch;
    gap: 0.5rem;
}

.site-chat-widget .site-chat-form .btn {
    min-width: 5.5rem;
    max-width: 6.5rem;
    padding: 0.5rem;
    line-height: 1.3;
    white-space: normal;
}

.site-chat-widget .site-chat-privacy a {
    color: #b4e5ff;
    text-decoration: underline;
}

.site-chat-widget :is(button, textarea, a, [tabindex]):focus-visible {
    outline: 3px solid #bce9ff;
    outline-offset: 3px;
}

.site-chat-widget button:disabled {
    opacity: 0.58;
    cursor: wait;
}

.site-chat-widget .site-chat-panel__footer a {
    display: inline-flex;
    align-items: center;
    min-height: 2.2rem;
    text-decoration: underline;
    text-underline-offset: 3px;
}

.site-chat-widget .site-chat-panel__footer {
    gap: 0.3rem;
    padding: 0.3rem 0.75rem;
}

.site-chat-widget .site-chat-footer-links {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 1rem;
    width: 100%;
}

@media (max-width: 520px) {
    .site-chat-widget {
        right: max(0.5rem, env(safe-area-inset-right));
        bottom: max(0.5rem, env(safe-area-inset-bottom));
    }

    .site-chat-widget .site-chat-panel {
        width: calc(100vw - 2rem);
        max-height: calc(100dvh - 5.5rem - env(safe-area-inset-bottom));
        border-radius: 16px;
    }

    .site-chat-widget .site-chat-panel__body {
        padding: 0.75rem;
    }

    .site-chat-widget .site-chat-panel__header {
        padding: 0.45rem 0.65rem;
    }

    .site-chat-widget .site-chat-messages {
        min-height: 15rem;
    }
}

@media (max-height: 560px) {
    .site-chat-widget .site-chat-messages {
        min-height: 9rem;
    }
}